FraudSense Roundtable

Defending the Customer Beyond the Bank’s Line of Sight

Join Indonesia's senior fraud, financial crime and compliance leaders for a closed-door roundtable on defending the customer across a fragmented financial journey. The discussion examines what a real-time, customer-level risk view requires, where behavioural signals can intercept an authorised scam before the transfer completes, and who owns the outcome when a case moves from alert to freeze to restitution.
By Invitation Only
·
11 August 2026
·
Jakarta
Request Invitation
Roundtable Overview

​The Journey the Bank No Longer Owns
Defending the customer beyond the bank's line of sight

Indonesia’s fraud problem is a visibility problem.

​The bank owns the customer relationship, but no longer owns the customer journey. Daily financial life lives inside the super-app layer, the merchant economy runs through QRIS, and identity sits on a device estate the bank does not control. The deposits, the accountability and the loss still land on the institution.

​POJK 12/2024 raised the stakes: board-level accountability for anti-fraud strategy, integrated controls across every channel, and fraud incidents reportable to OJK within three business days. The regulator set the floor. The market sets the harder test: detection, intervention and recovery measured across the customer’s entire financial journey, not within a single institution.

​This closed-door roundtable brings together senior fraud, financial crime, and compliance leaders from Indonesia’s banks to examine one question: who protects the customer when no single institution can see the whole picture?

By Invitation Only
Chatham House Rule
Peer-Driven
Pitch-Free
Discussion Points

Working beyond the governance floor

As fraud becomes more sophisticated, what effective fraud prevention and response require beyond the governance baseline?

Intercepting the authorised scam

Where can behavioural signals intervene before a transfer the customer believes is genuine, and what proves the bank acted in time?

Closing the recovery gap

What must a single, unified case lifecycle deliver across alert, freeze and restitution, and which executive owns the outcome?

Agenda

1000 - 1030

Guest Arrival, Registration & Welcome Coffee

1030 - 1035

Welcome Remarks

1035 - 1050

Industry Briefing

Fraud, Financial Crime and Trust in Real-Time Banking

1050 - 1120

Panel Discussion

One Customer, No Single View: Building Defence Beyond the Bank's Line of Sight

1120 - 1215

Roundtable Discussion

1215 - 1220

Closing Remarks

1220 - 1330

Networking Lunch

Request your invitation
This is an invitation-only event with limited seating. Attendance is subject to approval to ensure a senior and relevant group. Please apply using this form. Further details will be shared upon confirmation.
DATE
Tuesday, August 11, 2026
TIME
10.30- 13.30
VENUE
Jakarta
FORMAT
Invitation-only, closed-door roundtable. Chatham House Rule. No pitches. No attribution. Peer-led.
AUDIENCE

Chief Risk Officers, Chief Compliance Officers, Heads of Fraud & Financial Crime, Heads of Fraud Analytics, Heads of Information Security. From Indonesia's commercial banks, Islamic banks and digital banks.

For enquiries or assistance
Ghea Vani
Delegate Manager
+62 821 528 386 51
Email
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